insurance basics
Insurance concepts and types, organizational structure of insurance companies.
Insurance law and regulations
Insurance contracts, rights and duties of the insurer and the insured, regulatory market regulation.
Risk management and insurance underwriting
Risk assessment, premium pricing, acceptance or rejection of subscription.
Claims and Compensation
Claims processing, compensation assessment, combating claims fraud.
Insurance sales and customer service
Sales techniques, complaints management, building a relationship of trust with customers.
health insurance
Medical claims management, coverage and pricing, contracts with health service providers.